Last updated: April 2026
Pnchy is built for your neighborhood, so we believe you have a right to know exactly how your information is handled. This policy is written to be read, not buried.
Pnchy is a community loyalty platform that connects local businesses with the neighborhoods they serve. We are headquartered in Boston, Massachusetts. If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at hello@pnchy.app. We will respond within 30 days.
We collect only what we need to operate Pnchy. The table below describes each category of information, why we collect it, and how we receive it.
| Category | Purpose | Source |
|---|---|---|
| Email address | Early access registration, product updates, and marketing communications | Submitted by you |
| Full name | Account identification and personalization | Submitted by you |
| Business or consumer role | To tailor your Pnchy experience appropriately | Submitted by you |
| Message content | To respond to your inquiry or feedback | Submitted by you via contact form |
| Anonymized analytics data | Understanding site usage to improve our product (consent required) | Google Analytics 4 |
We do not collect payment card numbers, government-issued identification, or any sensitive personal data as defined under applicable law.
Your information is used for the following purposes:
Analytics: We analyze how visitors navigate Pnchy so we can improve the experience. Analytics are only activated after you provide explicit consent through our cookie banner.
Marketing: We may contact you with updates about Pnchy features, launches, or announcements. You may unsubscribe from any marketing communication at any time, without penalty.
Personalization: We use information about whether you are a local business owner or a community member to tailor your Pnchy experience accordingly.
Service Delivery: When you submit a form or request early access, we use your information to process and respond to that request.
Legal Compliance: We may process or retain certain data to satisfy applicable legal, regulatory, or contractual obligations.
We use Google Analytics 4 to understand how visitors use our website, including which pages are visited, how long visitors spend on them, and their approximate geographic region. Google Analytics collects only anonymized and aggregated data. We do not use it to collect names, email addresses, or payment information.
Analytics are activated only after you provide explicit consent through our cookie banner. If you decline, Google Analytics operates in cookieless mode and no tracking cookies are placed on your device. You may withdraw consent at any time by clearing the pnchy_cookie_consent value from your browser's local storage.
We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:
Google LLC: If you consent to analytics, anonymized usage data is processed by Google in accordance with their Privacy Policy at policies.google.com/privacy.
Legal or regulatory bodies: We may disclose information where required by law, court order, or to protect the rights, property, or safety of Pnchy or our users.
Depending on your jurisdiction, you may have some or all of the following rights with respect to your personal data:
| Right | Description |
|---|---|
| Access | You may request a copy of the personal data we hold about you. |
| Correction | You may request that we correct any inaccurate or incomplete information. |
| Deletion | You may request that we delete your personal data, subject to any legal retention obligations. |
| Data portability | You may request your data in a structured, commonly used, machine-readable format. |
| Withdraw consent | You may revoke your consent to analytics at any time by clearing your cookie preference. |
| Opt out of marketing | You may unsubscribe from marketing communications at any time using the link in any email. |
| Object or restrict | You may object to or request a limitation on certain types of processing. |
| Non-discrimination | Exercising your rights will not result in a reduced level of service (CCPA requirement). |
To exercise any of these rights, please contact hello@pnchy.app. We will respond within 30 days. If you are located in the EU or UK and believe your rights have not been respected, you have the right to lodge a complaint with your local supervisory authority.
Pnchy is designed from the ground up to respect applicable privacy laws across multiple jurisdictions. Below is a summary of how each framework applies to us.
GDPR
European Union. We rely on explicit consent as the legal basis for analytics under Article 6(1)(a). All data subject rights apply.
UK GDPR
United Kingdom. The same framework as the EU GDPR applies following the UK's exit from the European Union.
CCPA / CPRA
California. We do not sell or share your personal data. You have the right to know, delete, and opt out.
LGPD
Brazil. Processing is based on consent and legitimate interest. You have the right to access, correct, and delete your data.
US State Laws
Virginia, Colorado, Connecticut, Texas, Oregon, and others. Opt-out rights are honored for all residents.
PIPEDA
Canada. We collect data only with your knowledge and consent. You may access and correct your data upon request.
POPIA
South Africa. We adhere to the principles of lawful processing and data minimization as required by the Act.
Our legal basis for processing analytics data under GDPR and UK GDPR is your explicit consent pursuant to Article 6(1)(a). Our legal basis for processing form submissions is the performance of a contract or pre-contractual steps pursuant to Article 6(1)(b).
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Form submissions and early access registrations are retained for up to two years. Analytics data is subject to Google's own retention settings, which default to 14 months. You may request deletion of your data at any time by contacting us.
We implement industry-standard technical and organizational measures to protect your personal data. Our website is hosted on Framer's infrastructure. No sensitive financial data is stored on Pnchy-controlled servers at this time. While no system is entirely immune to risk, we take appropriate steps to safeguard your information.
We may update this Privacy Policy from time to time as Pnchy evolves. When we do, the date at the top of this page will be revised. For material changes, we will notify you directly by email if we hold your address. Your continued use of Pnchy following any changes constitutes your acceptance of the revised policy.